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Worried about the cost? You can meet with me for free before committing to lessons!

 

  • Lessons are an hour long and cost between $45.00, this hour includes:

    • 55 minutes of teaching time

    • 5 minutes for feedback, note taking or lesson reporting.

 

Why do tutors charge different prices?

I set my own rate for lessons. My prices reflect my experience, academic achievements, and reviews. 

If you’re searching with a budget in mind and need some support, feel free to reach out to me.

 

HOURS OF OPERATION 

Opening Hours for Support

Monday - Thursday: 9 am - 9 pm

Fridays: 9 am - 9 pm

Saturday & Sunday 9 am - 7 pm

 

REFERRALS

 

How do I refer friends to become new GO Tutor customers?

 

Invite your friends to sign up to GO Tutor, and get credit for it.

 

Just follow these steps:

  1. Share GO TUTOR WITH MELISSA. ca link with your friends via email or social media 
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  2. Ask your friend to sign up through the link  you share and book a lesson. Please note they must sign up with me and complete a paid lesson for credits to be applied to both of your accounts.
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  3. Once they’ve completed their first free lesson, booked, paid for, and completed their second, I will  credit your account as a thank-you for sending them our way.

     

Please note: you will only receive the credits for new sign ups.

 

If your referral already has a GO Tutor account, the credit will NOT apply.

 

 

How do I leave a review for my tutor?

Once you’ve had a lesson with your tutor, you might want to let them know what they did well or where you think they could improve.

 

You can leave a review up to one month after the lesson has taken place. This will appear on the tutor’s profile for other parents and students to read. Please note your first name and general location will be shown when you leave a review.

 

We ask that you leave written feedback with your rating to provide some useful context.

 

You can leave a review in two ways:

 

  • Go to your Google Maps and then search for GO Tutor. Select WRITE A REVIEW.  Rate the business with STARS,  write your comments or add photos.

     

    or Ask me to share a link to google reviews for you.

 

 

 

Can I edit or delete my review?

Yes! If you’ve changed your mind or want to make any amendments, you can edit or delete your review after leaving it.

 

1. If you left your review on a lesson, you can edit this by going to your Google Maps.

 

2. Click on YOUR CONTRIBUTIONS.

 

3.  Click on REVIEWS

 

4. Click More: 

 

5. Click Edit review or Delete review. 

 

 

What can I leave a review for?

Reviews are there to allow parents and students to express their thoughts on a tutor’s ability to teach a lesson, as well as their conduct and professionalism on site. I expect each review to be an honest and fair reflection of this.

 

Reviews are a really great tool for tutors to showcase themselves and their abilities to prospective parents, and I will be grateful for the feedback!

 

Parents: If you’re unhappy with a lesson, I encourage you to speak directly with me before writing a review. If you’d still like to leave feedback on me following this, please do so in a constructive manner.

 

I want to manage my relationships with my clients and be proactive in receiving feedback. Feedback from parents is a great opportunity for me to improve my future lessons and make sure I am giving the best lessons possible! I encourage you to reach out to me personally about any reviews left on my google profile. I may reach out to thank you or ask for more context.

 

 

Can my tutor reply publicly to my review?

Yes, I  will have the opportunity to leave a public reply to your review. If you’re concerned with my response, you can reach out me.

 

I can remove a reply for the following reasons:

 

  • If the reply contains offensive or inappropriate language.

  • If the reply contains false information or is not reflective of the experience.

  • If  you ask me to remove the response.

 

 

Can my review be removed?

Yes, there are instances where I might remove a review. See below:

 

  • If the review contains offensive language.

  • If you, as the parent or student, have asked me to remove it.

  • The lesson has since been refunded.

  • If I have spoken to you as the parent or student, and you’ve agreed to the removal.

  • If the review contains false information or is not reflective of the experience.

  • If the review relates to an experience which breaches my policies.

  • If you’ve left more than one negative review about the same lesson/situation in a row - this would be considered as ‘spamming’.

  • If your review relates to a GO Tutor policy that I have upheld.

 

Timeframe for review investigation and outcome of removal

Once I receive a request to remove a review from either a parent or myself, I will then investigate the situation so we can make a fully informed decision. Please allow a minimum of 1 week for me to get back to you with the final outcome.